Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our wellness coaching services
• Fill out contact forms or lead forms
• Subscribe to our newsletter
• Communicate with us via email or phone
• Use our mobile application (when available)

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Demographic information (age, gender)
• Health and wellness information (goals, dietary preferences, fitness level)
• Payment information (processed securely through third-party payment processors)
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Our Services

• Deliver personalized wellness coaching and nutrition plans
• Communicate with you about your coaching program
• Process payments and manage your account
• Provide customer support and respond to inquiries

2.2 To Improve Our Services

• Analyze usage patterns and trends
• Conduct research and development
• Enhance user experience and website functionality
• Develop new features and services

2.3 To Communicate With You

• Send service-related notifications and updates
• Provide wellness tips and educational content
• Send marketing communications (with your consent)
• Respond to your questions and requests

2.4 For Legal and Security Purposes

• Comply with legal obligations and regulations
• Protect against fraud and unauthorized access
• Enforce our Terms of Use
• Protect the rights and safety of our users and company

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Email service providers
• Cloud storage providers
• Analytics providers
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our legal rights
• Investigation of fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.4 Opt-Out

You have the right to opt out of:

• Marketing communications (unsubscribe links provided in emails)
• Sale of personal information (we do not sell your information)
• Certain data processing activities

6.5 Restriction and Objection

You have the right to restrict or object to certain processing of your personal information.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us at contact@heath2wellbeing.com. We will respond to your request within 30 days.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Mobile Application

When our mobile application becomes available, it may collect additional information, including:

10.1 Device Permissions

• Camera: To upload profile photos or scan barcodes (optional)
• Photos: To select images from your device (optional)
• Notifications: To send reminders and updates (optional)
• Location: To provide location-based features (optional)

You can manage these permissions in your device settings at any time.

10.2 Health Data

If you choose to sync health data from your device (e.g., Apple Health, Google Fit), we will collect and use this data solely to provide personalized coaching services. This data is encrypted and stored securely.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information as defined by the CCPA.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us